Questions
Do I have to buy the robot?
No. Stratos owns the robot. You pay a one-off setup fee and a monthly subscription, like any security contract.
What does the setup fee cover?
A site walk-through, mapping your site, planning the routes and restricted zones, installing the charging dock and training your team.
Who maintains it?
We do. Servicing, repairs, software updates and AI model improvements are included for as long as you subscribe.
What if the robot is damaged or stolen?
The robot is our asset and is insured by Stratos. If it goes silent, it sends you its last location and final video.
Who sees our footage?
Only the people you authorise. Video and alert data are handled in line with the Nigeria Data Protection Act. See our privacy notice.
Does Patroller replace our guards?
No. It covers ground and raises verified alerts. Your guards and managers decide what to do and respond.
How does the founding-site discount work?
Founding pilot sites pay 15% less on the monthly fee for the first 3 months. The setup fee is not discounted.
When can we get one?
We are building the first physical robot now in a 6-month programme. Founding pilot sites get the first deployments after that. A non-binding letter of interest reserves your place.